Services
ERP implementations can be a complex endeavor, which is why you need a trusted advisor to help guide you through the process of thoroughly planning your project.
With more than 20 years of ERP experience, our leadership has been through numerous full lifecycle ERP implementations. We’ve also rescued a number of projects that were in trouble. We know the pitfalls of not planning out projects, we know how to create project management structures, document requirements, put checks and balances in place to ensure the implementation will be executed successfully.
Up front planning leveraging the Microsoft Sure Step methodology, combined with our many years of implementation experience position Quantum as your go to partner to successfully plan and manage your Dynamics implementation.
Choosing an ERP solution is one of the most important decisions your company will face, since it touches your entire enterprise, and will become the lifeblood of your business.
Choosing an implementation partner you can trust is of greater importance as you embark upon the difficult journey of implementing such a game changing system. Quantum Dynamics is a trusted adviser you can depend on to deliver Microsoft Dynamics expertise.
Quantum Dynamics uses Microsoft’s Sure Step methodology as a foundational implementation methodology, but so do most other Microsoft Dynamics partners. What sets us apart is our experience implementing Dynamics Solutions and our ability to bring our experience with many large-scale, full life-cycle implementations to the table. We tailor each implementation to utilize only the optimal activities of the methodology to focus efforts and quickly deliver value. We won’t utilize steps in the methodology if our experience says it’s not required, and we commonly alter approaches to match the experience and skill-sets of our clients. Each client is different, and we embrace the uniqueness of our clients and will bring an innovative approach to our implementations, focusing efforts to quickly deliver results.
When a new Dynamics 365 release comes out we know you are faced with many decisions:
- “Should we upgrade now or wait?”
- “What does the upgrade provide us?”
- “Do we have too many customizations to upgrade?”
Quantum Dynamics will help you work through all of these questions, we will review your options and provide you with an upgrade roadmap to follow. We have performed dozens of upgrades from version 2.5, 3.0, 4.0, 2009, 2012 and Dynamics 365.
The single biggest concern our clients have regarding upgrades is the impact customizations have on the effort. Quantum will take the guesswork out of the equation by analyzing your environment and providing a fact-based analysis of the upgrade effort. Quantum will provide this analysis free of charge, along with a competitive quote, allowing you to understand the costs associated with the upgrade – before making a decision – all with absolutely no obligation.
When you need Microsoft Dynamics development help, you are faced with many options. Quantum can provide you with multiple alternatives to quickly solve your unique business challenges.
Maybe you only need a Dynamics developer to help your internal staff members with a few issues, or new functionality, or maybe you need a team of experienced developers for a large number of complex enhancements.
Quantum has delivered Microsoft Dynamics customizations across all ends of the spectrum and we can bring that experience to you. Quantum prides itself on its ability to uniquely solve your issues, we will bring development resources to the table that will focus efforts only where you need them. We will be nimble and responsive. Our competitors will often times suggest a heavy handed approach to address your development needs, Quantum will deliver custom solutions tailored to your unique needs.
Implementing ERP has many moving pieces, and its infrastructure demands, whether they be cloud or on-premises are immense.
You need a partner with the experience to help guide you through the many infrastructure decisions you need to make, as well as a partner you can depend on to help you through any support issues you may have. Quantum has the expertise to provide this support, be it from the data center build out perspective, all the way to disaster recovery planning, Quantum can provide the know-how to support your needs.
Chances are you have heard of a failed or over budget ERP implementation. ERP implementations are complex endeavors and many times become delayed or stalled. Quantum can provide the expertise to kick start your implementation, and allow you to recoup your investment.
Dynamics projects can stall for many reasons, but its important to realize that the software you purchased is world class and has been implemented in thousands of companies worldwide. You need a partner that can quickly sift through your project artifacts and come up with an action plan and the resources required to reignite your implementation. Quantum has project management experience from a large scale multinational perspective that can come in a quickly revamp your project plans. Quantum also can work with you and your team to readjust project expectations which can help provide new guiding principles for your project to move forward on.
Quantum’s management team has large scale multinational system integration experience.
Quantum’s directors have been trained to manage quality audits, and know how to uncover project risks that may be lurking within your environment. This experience is invaluable as you look at your ERP implementation plans, it makes sense to have another set of eyes to review your project plans, risk and issue management approach, and provide you with action items that will help you to proactively manage risk on your project.
Training and updating employees on a new ERP software is a major challenge for companies today. Many organizations aren’t able to fully leverage their ERP investments due to improper training and lack of knowledge transfer within their staff.
Quantum’s goal is to empower our customers with the necessary Microsoft Dynamics knowledge to ensure they are equipped with the right knowledge and skills to maximize their capabilities. Quantum takes a very holistic approach by combining classroom type training with real world scenarios.
Quantum’s Training Services Include;
- Functional and Technical Dynamics 365 user training
- New Dynamics 365 version training
- Post go-live Dynamics 365 user training
We know Dynamics customers have few options when it comes to support, and many customers struggle to find a cost-effective solution for their organization. We offer comprehensive Microsoft Dynamics support solutions, with first-class service and market-leading value.
We have three support programs to choose from, depending on your budget and your needs. Further, you can customize any of our standard support offerings with any supplemental support options, or consulting services, allowing you to tailor your company’s support program to fit your exact needs.
Many companies are facing the challenges of retaining and acquiring skilled employees to help fill staffing needs.
Quantum’s breadth of Microsoft Dynamics knowledge and experienced staff can provide your organization with the skilled personnel to help develop, manage and support your Dynamics environment on an as needed basis.
Staff augmentation can ensure that your organization is properly equipped with the necessary skills to fill the occasional gaps in bandwidth your team faces. We know it is hard to handle miscellaneous Dynamics requirements that emerge throughout your work week, and sometimes it is not cost effective to hire staff to handle demands that are uneven. Quantum can provide the stop gap measures to keep your Dynamics environment running smoothly.
Our resources are flexible and work with you on-site or off-site depending on your business requirements. We work very closely with each customer to seamlessly integrate Quantum’s staff into your team.
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Let one of our consultants bring the expertise needed to support your business operations effectively and efficiently.